Resume

Summary

Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Millennium, and QuickBooks to facilitate daily office operations.

Professional Experience
Apr 2005 - Jan 2008
FINNICK INC.

RECEPTIONIST

HALEDON, NJ

  • Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
  • Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
  • Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
  • Maintain executive managersÕ calendars by planning and scheduling conferences, teleconferences, and travel.
  • Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.
  • Manage front office reception area by cleaning and organizing desk and visitor lobby

Mar 2008 - Present
ROCKYÕS AUTO BODY, INC.

FRONT DESK RECEPTIONIST

DALTON, NY

  • Greeted walk-in customers, insurance adjusters, and tow truck customers while fielding calls from outside sources such as vendors and customers.
  • Obtained authorization for services and updated customers on repair status of vehicles.
  • Calculated bills for services rendered and collected and processed customer payments.
  • Balanced monthly vendor statements and closed monthly sales invoices.

Education
Mar 2008 - Present
8.0 CGPA

Reagan High School, Williams, NJ

New Jersey

About Me
  • Name JAMES KAUFFMAN

  • Email james.kauffman@cvowl.com

  • Phone 555-322-7337

  • Location 1 square street, New York, USA

  • Age35 (28-Jul-1984)

  • Gender Male

  • Marital Status Married

  • Nationality American

  • Education High School Diploma (Reagan High School, Williams, NJ)

  • Experience FINNICK INC. (RECEPTIONIST)