Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office, Millennium, and QuickBooks to facilitate daily office operations.
EDUCATION
High School Diploma
Reagan High School, Williams, NJ | 8.0 CGPA | New Jersey | 2001 - 2003
WORK EXPERIENCE
FINNICK INC.
RECEPTIONIST | HALEDON, NJ | Apr 2005 - Jan 2008
Greet and welcome guests in person and on phone; answer and direct inquiries to designated department.
Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
Maintain executive managersÕ calendars by planning and scheduling conferences, teleconferences, and travel.
Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing orders and evaluating new products.
Manage front office reception area by cleaning and organizing desk and visitor lobby
ROCKYÕS AUTO BODY, INC.
FRONT DESK RECEPTIONIST | DALTON, NY | Mar 2008 - Present
Greeted walk-in customers, insurance adjusters, and tow truck customers while fielding calls from outside sources such as vendors and customers.
Obtained authorization for services and updated customers on repair status of vehicles.
Calculated bills for services rendered and collected and processed customer payments.
Balanced monthly vendor statements and closed monthly sales invoices.
SKILLS
Customer Service
Multi-Tasking
Communication
Visitor Managemnet
Patience
LANGUAGES
English (Intermediate)
German (Advanced)
HOBBIES
PERSONAL DETAILS
Gender
Male
Marital Status
Married
Nationality
American
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