SABRINA's Resume

A PHP Error was encountered

Severity: Warning

Message: Undefined array key "video"

Filename: views/smartcv_web.php

Line Number: 80

Backtrace:

File: /var/www/html/application/modules/webresume/views/smartcv_web.php
Line: 80
Function: _error_handler

File: /var/www/html/application/third_party/MX/Loader.php
Line: 363
Function: include

File: /var/www/html/application/third_party/MX/Loader.php
Line: 304
Function: _ci_load

File: /var/www/html/application/modules/webresume/controllers/Webresume.php
Line: 60
Function: view

File: /var/www/html/index.php
Line: 317
Function: require_once

CONTENT DEVELOPER

Summary

Strongly creative and highly experienced Content Developer with deep experience in every stage of web marketing processes. Extremely sensitive to a wide variety of web audiences. Able to work independently and as part of team.

Work Experience
Aug 2016 - Feb 2018
Convergys

Content Developer

OH

  • Research solutions needs and identify gaps in proposal content; develop content to enhance the adoption of our solutions.
  • Ensure proposal content accurately reflects Convergys' services offerings, system functionality, and operating models.
  • Maintain proposal content tool integrity by ensuring record and folder structures are streamlined and meets the needs of the stakeholders.
  • Educate stakeholders on new content via reporting and monthly updates.
  • Liaison with content SMEs to ensure content messaging/branding is consistent with company strategy.
  • Conduct usage analysis to determine trends.
  • Work with Sales/Solutions Development to ensure proper client visit and proposal coordination support is delivered.
  • Organize and prioritize projects in a fast-paced and deadline-oriented business environment.
  • Take initiative and ownership with focus on continuous improvement.

Aug 2013 - Jul 2016
Pearson

Content Developer

UT

  • Worked with Senior Content Specialist to coordinate workshops and meetings.
  • Job Task Analysis (JTA) workshops, item writing workshops, technical review sessions, and Angoff standard setting meetings.
  • Created workshop materials.
  • Worked with Senior Content Specialists to manage the work of contract subject matter experts (SMEs).
  • Provided training and feedback.
  • Coordinated resources for meetings and content development.
  • Managed schedules and workflow.
  • Developed items.
  • Created layout formatting of various item types in an online item-banking tool.
  • Performed item level editorial, functional, accessibility, and scoring review.
  • Performed functional and scoring testing for exam level testing.
  • Worked with Content Specialists and Senior Content Specialists to maintain exams.
  • Created and maintained exam development documentation.
  • Collected and analyzed feedback from clients and customers and psychometric data and rework content appropriately.
  • Planned and implemented the maintenance of exams.
  • Managed content localization.
  • Worked with localization agencies to perform accurate localization of products.
  • Coordinated localized exam reviews and partner interactions and feedback other.
  • Learnt and maintained up-to-date knowledge of testing processes and testing industry best practices.

Education
Aug 2013 - Jul 2016
Bachelors Degree
8.0 CGPA

California State University

CA