Customer Support Interview Questions and Answers (2025)

If you're preparing for a Customer Support position in 2025, it’s essential to master both technical skills and interpersonal communication. Employers seek professionals who are not only knowledgeable but also empathetic, resourceful, and aligned with company culture. Below is a curated list of 20 questions covering behavioral, situational, technical, and cultural aspects, each paired with clear, concise answers.

Behavioral Questions

Situational Questions

Technical Questions

Cultural Fit Questions