Top 20 Interview Questions & Answers for Security Officer Roles – 2025

Preparing for a job interview as a security officer? Here are 20 essential questions and answers to help you showcase your skills, experience, and compatibility with the company's values and culture. As a security officer, your role is to ensure the safety and security of the workplace, property, and people, and these questions cover all key areas of the job.

General Questions

• 1. Tell us about your experience as a security officer.
  I have been working as a security officer for the past 5 years. In my previous role, I was responsible for patrolling the premises, monitoring surveillance cameras, and responding to any security incidents. I have also completed training in crowd control and emergency response procedures.
• 2. Why did you choose to become a security officer?
  I have always been interested in protecting people and property. I have a strong sense of responsibility and enjoy the dynamic nature of the job. As a security officer, I am able to use my skills to ensure the safety of others.
• 3. What qualities do you possess that make you a good security officer?
  I am an observant and detail-oriented individual. I am also physically fit and able to handle emergency situations. My previous experience has also taught me the importance of remaining calm and communicating effectively during high-pressure situations.
• 4. How do you stay updated on industry security practices and policies?
  I regularly attend training programs and seminars related to security. I also make sure to stay updated on any changes in laws and regulations regarding security practices. Additionally, I am a member of professional security associations where I can exchange information and best practices with other security officers.
• 5. What do you think is the most important responsibility of a security officer?
  The most important responsibility of a security officer is to ensure the safety and security of the premises, property, and people under their protection. This includes being vigilant, enforcing policies and procedures, and responding appropriately to any security incidents.

Behavioral Questions

• 6. Tell us about a time when you had to handle a difficult or hostile individual.
  In my previous role, I encountered a situation where a customer became agitated and started causing a disturbance in the building. I approached the individual calmly and tried to de-escalate the situation by listening to their concerns and addressing them with empathy. Eventually, I was able to calm the individual down and they left the premises without further incident.
• 7. How do you handle situations where you suspect someone of illegal activities?
  My first step would be to observe the individual and gather evidence. I would then report my findings to my superiors and work with them to address the situation in a timely and appropriate manner. It is important to follow the proper protocol and work within the boundaries of the law.
• 8. Can you give an example of a time when you had to work as part of a team to resolve a security issue?
  In one instance, there was a malfunction with the security system in our building which resulted in a door being left unlocked. I immediately reported the issue and worked with my team to secure the area and fix the problem. We were able to resolve the issue quickly and prevent any potential security breaches.
• 9. How do you prioritize and handle multiple tasks during a busy shift?
  I prioritize tasks based on their level of urgency and importance. I also make a list of tasks and try to complete them in an efficient manner. During a busy shift, I remain calm and focused, and communicate with my team members to ensure everything is under control.
• 10. Have you ever had to make a difficult decision in a security situation? How did you handle it?
  In a previous job, I discovered that a co-worker was exchanging sensitive information with unauthorized individuals. I immediately reported the situation to my supervisor and provided evidence. It was a difficult decision to report a colleague, but I knew it was the right thing to do to ensure the safety and security of the company.

Situational Questions

• 11. You notice an individual acting suspiciously on the premises. What do you do?
  I would observe the individual and assess the situation. If necessary, I would notify my team and work with them to monitor the individual and potentially address the situation.
• 12. A co-worker informs you that they saw someone enter a restricted area without proper authorization. How do you respond?
  I would investigate the situation and try to gather more information. If I confirm that the individual was indeed in a restricted area, I would report the situation to my superiors and follow any company protocols in handling unauthorized access.
• 13. What would you do if you saw someone trying to enter the building without proper credentials?
  As per company protocols, I would deny the individual access and inform them of the proper procedures for entering the building. If they refuse to comply or become aggressive, I would follow the necessary steps to ensure the safety and security of the premises.
• 14. How would you handle a situation where a visitor refuses to follow security procedures?
  I would calmly explain the importance of following security procedures for the safety of everyone in the building. If the individual still refuses to comply, I would seek assistance from my superiors and follow any established protocols for addressing non-compliant individuals.
• 15. What would you do if you noticed suspicious activity on the surveillance cameras?
  I would immediately report the activity to my team members and work with them to further investigate the situation. If necessary, I would also involve local authorities to ensure the safety and security of the premises and its occupants.

Technical Questions

• 16. What do you understand by the term “access control” in security?
  Access control refers to the measures taken to regulate and restrict entry to a building or specific areas within a building. This can include security systems, key cards, biometric scanners, and physical barriers.
• 17. What is your experience with security surveillance systems?
  In my previous roles, I have frequently worked with surveillance systems. I am familiar with setting up and monitoring cameras, conducting regular system checks and maintenance, and responding to any issues or malfunctions.
• 18. How do you handle lost or stolen access cards or keys?
  If an access card or key is lost or stolen, I immediately report it to my superiors and log the incident in the appropriate system. I also work with my team members to disable the access card or key and ensure that it cannot be used to gain unauthorized entry.
• 19. Can you give an example of a time when you had to troubleshoot a security system issue?
  In a previous job, there was a malfunction with the security system that was preventing a door from properly locking. I was able to troubleshoot the issue by checking the wiring and connections and fixing the problem.
• 20. What do you know about security protocols for emergency situations?
  As a security officer, I am trained in various protocols for emergency situations such as fire drills, medical emergencies, and security breaches. I know how to respond to such situations efficiently and effectively while following all safety procedures and protocols.